Luxofood offers various shipping methods based on your location and the type of product in your cart (dry, fresh or frozen).

PRODUCT CLASSIFICATION

Non-perishable products (rice, nuts, canned food, liquids) are available in all Indonesia.

Fresh Perishable products (ex: cooked meals, cheese, salamis, vegetables, creams) are available in selected cities (Jabodetabek, Bandung, Semarang, Jogjakarta, Solo, Surabaya, Bali).

Frozen products are only available in Jabodetabek with our Motorbike delivery method (you pick delivery date and time).

“Available in selected cities”

Luxofood partners with various logistics companies to ensure your order arrives at your home in perfect condition and fast. Within “Selected cities” your order will be delivered same-day or next-day.

Selected cities are all cities in Jabodetabek, Bandung, Semarang, Jogjakarta, Solo, Surabaya an all cities in Bali.

DELIVERY METHODS

Motorbike Delivery (pick you date and time)

Option only available in JADETABEK. Delivery fee is calculated by the distance (in km) from our warehouse to your home. It is the most flexible (and more expensive delivery solution) because you can pick a delivery date (up to 30 days in advance) and the time you want to be delivered.

Next Day (8hours)

Option available for selected cities only. It is a fast way to get your order with reduced cost. If you place and order before our cut-off time (at 18:00), your order will be shipped the next day in the morning and you will receive it at night. After cu-off time, orders will be shipped the day after.

Here are delivery time at your home based on your location:

Jakarta city 18:00-20:00

Jabodetabek 20:00-22:00

Bandung/Semarang/Solo/Jogjakarta 20:00-22:00

Surabaya/Bali 20:00-22:00

Economical

Option available for non-perishable products only (ex: rice, nuts, liquids, canned food). Delivery time depends on your location, here are few estimations:

Jabodetabek 1-3days

Java/Sumatra/Bali 3-4days

Other islands >4days

SPLIT SHIPMENT

LUXOFOOD offers products which are available for delivery in same-day or next-day. By default, if your cart contains at least 1 product available next-day, your entire order can only be delivered the following day because we consolidate all the vendors in 1 delivery.

Split Shipment is a feature to get delivered twice: you will receive all available product today and the remaining products at the date you have chosen during checkout.

It is easy to use: a popup will inform you if split shipment is available, click yes to get deliver faster in 2 times.

More details how to use split shipment: https://luxofood.com/introducing-our-new-feature-split-shipment/

Note: additional shipping fee are applied. Available for motorbike delivery only in JADETABEK area.